Online and Mobile Tools

Cadillac Motors understands the importance of vehicle maintenance and makes it easy for owners to access service information. Ranging from online tools to in-person service, Cadillac employs a range of approaches to make sure owners are well-informed about their vehicle’s requirements.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can access service and maintenance information. This mobile app provides tailored alerts about scheduled maintenance, recalls, and maintenance requirements based on the specific model and distance covered. In addition to this, the app enables owners to schedule service appointments with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's official website, complements the app by providing more in-depth resources such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in providing service information to drivers. When visiting, the service advisors explain recommended maintenance tasks and discuss any vehicle concerns with the customer. They provide a detailed breakdown of what the service entails, the expected duration, and the expenses. Dealerships also ensure that service records are kept electronically, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are equipped with smart technology that provide service reminders and alerts directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, making certain that users are notified when it’s time for tasks such as fluid checks, tire inspections, or fluid checks. The in-car system offers a detailed description of each alert, including what needs to be serviced and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers paper owner’s manuals that feature a detailed maintenance schedule, tips for upkeep, and fluid specifications. These manuals cover topics such as tire care, fluid specifications, and routine maintenance, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform hosts a range of instructional content and how-to guides that address basic services, such as checking fluid levels, tire replacement, or interpreting alerts. These resources empower Cadillac owners to be proactive about their vehicle's care while understanding the importance of following a recommended maintenance schedule.